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Ticket Enquiries
What happens if I miss my flight or arrive late?
What’s included in my package?
Are tickets transferable?
Is there an age restriction?
Can I have a customized ticket package?
Can I upgrade my ticket?
If I choose to stop the vacation with you midway, can I get a refund of the remaining days?
Do I need to get a visa to travel to Dominican Republic?
What are the vacation dates?
What is the local language of Dominican Republic?
Do I need to create an account to book a ticket?
Can I book for a friend or family?
Can I pay in installments?
How do I cancel my booking?
Travel & Prep
What airport do I fly into?
Is airport transfer included?
Do I need travel insurance?
Accommodation & Logistics
Can I choose my hotel or room type?
Can I share a room with a friend?
Are guests allowed at the hotel?
Event Access & Parties
What should I wear to the themed parties?
Will there be drinks at events?
Is there a curfew or restrictions at venues?
Health, Safety & Conduct
Is there security at events?
What happens if I lose my wristband?
Are there medical services available?
What is the behavior code?
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